Case Study Template: The Secret to Effective Client Testimonials

The Importance of Writing Case Studies and How a Template Can Help

Writing case studies can be a game-changer for your business, it is a form of social proof that builds trust and showcases your success stories. If the idea of writing one feels overwhelming, don't worry – a case study template can make the process much simpler and more efficient. Let's dive into why case studies are so crucial, and how using a template can streamline the creation process.

What is a Case Study?

A case study is a detailed account of a client's experience with your product or service. It highlights their challenges, the solutions you provided, and the results they achieved. Essentially, it's a storytelling tool that allows potential clients to see themselves in your clients' success stories.

Why Do You Need Case Studies in Your Business?

Case studies are more than just fancy testimonials; they are an important form of social proof. They allow potential clients to visualize themselves achieving similar results, building trust and credibility. When done right, case studies demonstrate your expertise, highlight your unique process, and provide concrete examples of your success.

The Components of a Case Study

Creating a compelling case study involves several key components. Let's break them down:

  • Give Context About the Client: Start by introducing the client. Explain who they are and what they do. This sets the stage and helps readers relate to the client.
  • The Before: Paint a Picture of Why They Hired You. Describe the client's initial situation and the challenges they faced. What problem were they struggling with? This helps readers understand the need for your services.
  • The Process: Explain What You Did. Detail the steps you took to address the client's problem. What specific actions did you take? Provide insight into why you chose these actions and how they contributed to the end result.
  • The Results: Highlight the Outcome. Showcase the tangible and measurable results achieved through your work. This is the part where you get to shine and demonstrate the impact of your services.
  • A Testimonial: Allow Your Client to Explain the Benefits in Their Own Words. Include a direct quote from your client. Let them share their experience and the benefits they received from working with you. This adds authenticity and a personal touch.

Case Study Template to Get You Started


The Client

Client Name is a [describe what they do].

The Before

When Client Name came to me/us, describe the problem they had. He/she/they wanted to outcome, and was ready for some professional help.

What I/We Did

With the name of service/package, I/we worked with Client Name to describe the tangible/measurable results you were working towards.

Together, we:

  • Explain a deliverable you created or a result you achieved 
  • Explain a deliverable you created or a result you achieved 
  • Explain a deliverable you created or a result you achieved 

By the end of our time together... [explain the overarching outcome the client got from working with you]

In His/Her/Their Words

"[Put a direct-quote testimonial from your client here]"


Long Form Case Study Template

Mockup of case study template on tablet and accompanying training on laptop screen

Case studies are essential for building trust and showcasing the value of your services. By using a structured template, you can efficiently create impactful case studies that highlight your expertise and success stories. The above template is a short form template, if you are looking for a long-form option, here is a template. This template is your secret ingredient to writing engaging, “I-can’t-wait-to-hire-this-person”-worthy case studies without needing to interview past clients.

Looking for more copy tips?

If you’re wanting to improve your copy to book more clients, check out more tips below!

6 Effective Sales Page Templates: Why Generic Doesn’t Cut It >

Sales Page Structure Secrets: A Guide for More Conversions >

Website Copy: 4 Common Mistakes to Avoid and How to Fix Them >

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About the Writer

Megan Taylor is a copywriter, messaging expert, and founder of The Copy Template Shop. Since 2016, she’s helped hundreds of online entrepreneurs find the right words to authentically connect with their dream clients, so they can build a thriving business that allows them to stand out, serve, and sell with ease.

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Case study template: The Secret to Effective Client Testimonials